Entered the adult-use cannabis space in early 2018. Currently operating 5 active retail stores, including New York’s flagship store in Union Square, Manhattan. Processed over 400,000 transactions, generating more than $25,000,000 in revenue and $4,000,000 paid in state and local taxes. Responsible for the oversight of the technological infrastructure and strategy of the business. Plays a crucial role in ensuring that the company’s technology supports the dispensary’s operational goals, compliance requirements, and overall efficiency.
Daily operational activities include: the development and implementation of technology strategies that align with the company’s business goals and growth plans; identifying and evaluating new technologies, such as advancements in inventory tracking and customer service; overseeing the deployment and maintenance of point-of-sale systems used for inventory management transactions; implementing and managing inventory tracking systems to ensure accurate stock levels, product quality, and regulatory compliance; ensuring that all technology systems and data handling practices comply with state and local regulations; implementing robust cybersecurity measures to protect sensitive customer information and internal data from breaches or unauthorized access; analyzing and optimizing technology-driven processes to enhance operational efficiency and reduce costs; addressing technical issues that arise, including system outages, software bugs, or hardware malfunctions.
Technology integration efforts include ensuring the seamless integration of various technology systems, such as CRM systems, ERP solutions, and third-party applications, to streamline operations. Oversees the company’s website and phone app for easy navigation and handling by customers.